Domain Reseller - No payment method selected - Fix
The error message being reported is based on the following in the documentation... The link to the full documentation can be found here... https://support.brixly.uk/en/knowledgebase/article/how-do-i-sell-domain-names-through-whmcs To set a default...
WHMCS Connecting to servers - Please wait while your request is being verified...
Recently, we got a few support requests related to the usage of Imunify360 with Cloudflare. We’d like to explain the root cause and provide you with a workaround. The issue was looking like an inability to pass the Captcha causing an endless loop....
How much bandwidth is included with my hosting account?
Here at Brixly, we do not limit bandwidth for any websites on our shared or reseller platforms! We monitor bandwidth usage to prevent abuse; however, we do not suspend or de-activate accounts based on high bandwidth usage. We do, however, limit a...
How much email storage space is permitted on the shared or reseller plans?
We don't impose any 'hard limits' on the storage of mailboxes; however, we do have 'fair usage policies' in place to prevent abuse. As such, you must review the terms outlined in our fair usage policies. We use ultra-fast NVMe storage on our serv...
Domain Reseller Module - Registrar Error: Provided domain has not been found in reseller account
If you are accessing a domain using the Domain Reseller module in your WHMCS, and receive the error 'Provided domain has not been found in reseller account', there are two possibilities... The domain was purchased directly, without using the Domai...
How to add a server or reseller account into your WHMCS
Adding a server into WHMCS allows you to integrate and manage hosting services from a specific server within the WHMCS platform. This Knowledge Base (KB) article will guide you through the process of adding a server into WHMCS using API token auth...
Elite / Domain Reseller Module - WHMCS local API error: Invalid Payment Method
If you receive the following error when using either our Elite module or our Domain Reseller module, then you will need to set a 'Default Payment Method' against your profile with us... {"response":{"error":"WHMCS local API error: Invalid Payment ...
How to change a cPanel users domain name, or username via WHM
Introduction: As a reseller, you may need to change the domain associated with a cPanel account for various reasons, such as a client rebranding or transferring their website to a new domain. This Knowledge Base (KB) article will guide you through...
How do I re-sell hosting in multiple countries / locations?
When signing up for a reseller hosting plan, you are able to select a 'Location' or Country. The selected location is where your reseller hosting plan would be located, and therefore any accounts created within it would also be located in that loc...
Configuring WHMCS to use SMTP for Mail
First, navigate to Configuration > System Settings > General Settings > Mail Next to Mail Provider, click Configure Mail Provider . In the new window, specify the SMTP settings that you got from your hosting or email provider. Pay special attent...
How would I purchase a Brixly Workspace plan for one of my reseller clients and migrate the mail data?
It is now possible to add Brixly Workspace for your clients via the client area, by going to our Central Account Manager. Brixly Client Area -> Reseller Tools -> Central Account Manager From here, next to any mentioned account you can select from...
Reseller Entry - WHMCS: My WHM packages are not showing!
This article is designed for cPanel Entry Resellers using WHMCS to provision accounts automatically. So you've purchased an Entry Plan with us and have an active WHMCS license. You've also got your first server connection to our WHM platform succe...
Domain Reseller Module - How do I sell domain names through WHMCS?
Overview As a Brixly Reseller customer, you can sell domain names through our automated API / module for WHMCS. This guide will step you through the process. Pre-Requisites WHMCS will need to be installed/configured ready for the domain reseller m...
How do I create custom nameservers?
Introduction: If you are a reseller and would like to set up custom nameservers for your clients to use on their domains, this can be done free of charge. All steps must be followed accordingly for any custom nameservers to be valid. Failure to ...
WHMCS - License Invalid Error
The occurrence of an "A Licence Invalid" error message on the admin login page typically indicates that an invalid licence key has been entered or that the WHMCS installation has been relocated without the necessary licence update. This error can ...
Is SSH enabled for a reseller account?
Introduction: As a WHM (Web Host Manager) user, you have the ability to enable SSH (Secure Shell) access for cPanel accounts hosted on your server. This KB article provides two methods for enabling SSH access: via the "Modify an Account" screen o...
Brixly Elite Module – How to sell Reseller Hosting, VPS and our Premium Hosting with WHMCS
First of all, a huge shout-out to all of you who are looking to start selling services through our new module, Brixly Elite ? As you know, your Reseller Hosting account allows you to sell hosting accounts to your clients. As every great host kn...
Resource Boost - How can I add more resources to an account within my reseller?
We introduced a feature to our resellers, which allows you to 'Boost' the resources of an individual account under your cPanel reseller. This is ideal, for those particular sites which require more resources than our 'default' limits (such as WooC...
Softaculous - How do I install WHMCS?
Introduction: WHMCS is a popular web hosting automation platform that enables hosting providers to manage billing, support, and client management tasks. Softaculous is a user-friendly software installer available in cPanel that simplifies the ins...
Reseller Discounts - How much discount do I get as a reseller to sell your services?
As a reseller, you have exclusive discounts, allowing you to purchase secondary plans at a heavily discounted rate. This is also ideal for situations where you want to resell services, such as our VPS / Cloud Servers, Dedicated Servers, and Resell...
Setting Up Custom DNS Zone Templates in WHM
As a reseller using WHM (Web Host Manager), you can create custom DNS zone templates, allowing you to customize and control the DNS settings for the domains hosted on your reseller account. This KB article provides step-by-step instructions on how...
Dedicated IP Address - How to purchase and manage your dedicated IP's
Limitations and Important Considerations Please note that Dedicated IP addresses are exclusively available to clients hosted on our UK infrastructure. Dedicated IP addresses are only available to cPanel hosting services (Shared, Premium or Resell...
How do I install and enable Litespeed Cache?
LSCWP essentially has two purposes: a full-page cache for your site’s dynamically-generated pages and a site-optimization plugin. Most people who install LSCache do so for the caching functions, and the rest is just the icing on the cake. Please ...
How to change your PHP Version and PHP Settings
At Brixly, we strive to provide you with the flexibility and control you need to optimize your website's performance. One way we do this is by allowing you to change your PHP version and settings directly from your cPanel account. This guide will ...
PHP 500 Errors and How to Resolve Them
PHP 500 errors, also known as "Internal Server Errors," can be a common occurrence when working with web applications. These errors are typically not server-related issues but are usually caused by issues within the code of the application. This g...
I have received an email about LVE / Resource Usage
CloudLinux improves the stability of a server by limiting each client in an isolated, secure environment called a Lightweight Virtual Environment (LVE), a kernel technology developed by CloudLinux. In shared hosting, the most common reason for dow...
Policy on NextCloud Usage on Brixly Shared/Reseller Platforms
Overview At Brixly, we are committed to providing high-quality, reliable hosting services to all our customers. To ensure the best performance and stability of our shared and reseller hosting platforms, we have certain policies in place regarding ...
Reseller Hosting - Getting Started with WHM: A Comprehensive Guide
Introduction WebHost Manager (WHM) is a powerful web-based control panel that allows you to manage and oversee multiple cPanel accounts from a single interface. This guide will provide you with a comprehensive understanding of WHM, including how t...
Reseller Hosting: Responsibilities and Considerations
Introduction Reseller Hosting is a business model that allows you to sell hosting services to your clients. However, it's not a one-click business, and some technical experience or background is essential when starting your own hosting business. T...
Unable to use WHM Packages on the Reseller Entry plan
Problem: Sometimes, WHM packages may not appear or function as expected. This issue often occurs when the resource limitations set for these packages exceed the available resources in your Entry Plan. In essence, if you allocate more resources to ...