Web Hosting

Web hosting articles

Outdated/Missing MySQL Extension for WordPress

If, when accessing WordPress, you see an error message similar to the following:   Your PHP installation appears to be missing the MySQL extension which is required by WordPress.   Or in site health, you see the following:   utf8mb4 requires a new...

Avatar

By Dennis Nind

June 29, 2023

How do I load Laravel from the /public directory using .htaccess?

In this article, you will learn how to make your Laravel public folder open directly when you type your domain. If you have installed Laravel on your primary domain for the account in your public_html folder (root directory for the primary domain)...

Avatar

By Dennis Nind

June 30, 2023

How much bandwidth is included with my hosting account?

Here at Brixly, we do not limit bandwidth for any websites on our shared or reseller platforms! We monitor bandwidth usage to prevent abuse; however, we do not suspend or de-activate accounts based on high bandwidth usage.  We do, however, limit a...

Avatar

By Dennis Nind

June 30, 2023

How much email storage space is permitted on the shared or reseller plans?

We don't impose any 'hard limits' on the storage of mailboxes; however, we do have 'fair usage policies' in place to prevent abuse. As such, you must review the terms outlined in our fair usage policies.  We use ultra-fast NVMe storage on our serv...

Avatar

By Dennis Nind

June 30, 2023

Can I run Magento on shared / reseller hosting?

Whilst it's technically possible to install and run Magento on a shared hosting environment (such as our Infinity or Reseller plans), it certainly isn't recommended.  Magento is particularly 'resource heavy' and has an incredibly large requirement...

Avatar

By Dennis Nind

June 30, 2023

How do I enable Cloudflare for my websites?

Step 1: Sign up for a Cloudflare Account Open your preferred web browser and navigate to the Cloudflare website (https://www.cloudflare.com). Click on the "Sign Up" button to create a new account. Follow the registration process, providing the req...

Avatar

By Dennis Nind

June 30, 2023

Magento showing incorrect memory limit

A client reported issues with a 'readiness check' whereby the interface reported the incorrect memory_limit. The phpinfo(); output shows whats set in the .user.ini, such as... memory_limit 1024M However, the readiness check was reporting the follo...

Avatar

By Dennis Nind

June 30, 2023

How do I update the SOA record of the DNS zones under my reseller account?

The SOA record (or the 'start of authority' record) stores information about a domain names administrative contact. The SOA record also contains some additional information, such as the duration of time that the server should wait before domain re...

Avatar

By Dennis Nind

June 30, 2023

How to generate a full cPanel backup of your account

This guide will walk you through the process of generating a comprehensive backup of your website using cPanel on Brixly. Note: We take automated backups of all accounts either daily, or hourly (depending on the selected plan). These backups can b...

Avatar

By Dennis Nind

June 30, 2023

How to setup a NodeJS application on cPanel

Node.js is a popular open-source runtime environment that allows you to create server-side applications. It is based on the V8 JavaScript engine and uses asynchronous I/O to handle requests efficiently. cPanel is a popular web hosting control pane...

Avatar

By Dennis Nind

June 30, 2023

How to Improve a Slow WordPress or WooCommerce Dashboard

If you're experiencing a sluggish WooCommerce admin panel, it's time to take action. A slow admin panel can be a major hindrance to your productivity and overall user experience. This guide will provide you with a range of strategies to speed up y...

Avatar

By Dennis Nind

July 4, 2023

Deceptive Site Ahead - How to Request Google to Review a Compromised Site

If Google suspects your website contains malware or misleading content, or is being used for phishing attacks, it may blacklist your site. Visitors to your site will then see a 'Deceptive Site Ahead' warning, indicating that the site they are abou...

Avatar

By Dennis Nind

June 30, 2023

How to Import a Large Database into MySQL

When dealing with large databases, the standard phpMyAdmin tool in cPanel might not be the most reliable option for uploading. In such cases, it's more efficient to import the database manually using an SSH (Secure Shell) session. This guide will ...

Avatar

By Dennis Nind

June 30, 2023

How to Optimize Your WordPress Database

As your WordPress site grows, your database also expands. This growth includes previous versions of posts and pages, user accounts, and other 'transient' data. Over time, this extra data can slow down your site. Regularly cleaning your database ca...

Avatar

By Dennis Nind

June 30, 2023

How to use SVGs in WordPress

SVG (Scalable Vector Graphics) is an XML-based vector image format that offers several benefits over traditional graphics formats like JPG or PNG. SVGs are scalable, meaning they can be resized without loss in quality or pixelation. Additionally, ...

Avatar

By Dennis Nind

June 30, 2023

Steps to Cleaning Malware from Your Website

Malware infections can be complex and challenging to resolve. In some cases, it may be best to seek advice from a developer to resolve the issue and prevent future occurrences. This guide will walk you through the basic steps to clean malware from...

Avatar

By Dennis Nind

June 30, 2023

How to Direct a Domain to an External Web Service

When you need to use an external web service provider such as Weebly, Moonfruit, WIX, SquareSpace, or others, you'll need to configure your domain to point to that service. This guide will walk you through the process while ensuring that your emai...

Avatar

By Dennis Nind

June 30, 2023

Using GIT via SSH

To utilise GIT, you need to access it via the full path when logged in through SSH. /usr/local/cpanel/3rdparty/bin/git

Avatar

By Dennis Nind

June 30, 2023

Using FileZilla to Upload Files via SFTP(SSH) or FTPS(SSL/TLS)

FileZilla is a popular open-source File Transfer Protocol (FTP) client that you can use to upload or download files from your web hosting server. This guide will show you how to set up FileZilla for SFTP (SSH connections) and FTPS (Explicit SSL/TL...

Avatar

By Dennis Nind

June 30, 2023

Where Should I Upload My Website Files?

Understanding where to upload your website files is crucial for your website to function correctly. This guide will help you understand where to place your files in cPanel. The Short Answer The short answer to this question is the public_html/ dir...

Avatar

By Dennis Nind

June 30, 2023

What File and Directory Permissions Should I Use for My Web Files?

Understanding the correct permissions for your hosting files and directories is crucial for the security and functionality of your website. This guide will help you set the right permissions for your files and directories in cPanel. Files Files sh...

Avatar

By Dennis Nind

June 30, 2023

How to Create and Manage MySQL Databases in cPanel

MySQL databases are essential for many web applications, including content management systems and ecommerce platforms. Here's how you can create and manage MySQL databases in cPanel:   Step 1: Log in to cPanel First, log in to your cPanel account....

Avatar

By Dennis Nind

June 30, 2023

How to Manage Files in cPanel

Managing your website's files is a crucial part of maintaining your online presence. cPanel's File Manager provides an easy-to-use interface that allows you to handle these tasks directly from your web browser. Here's a step-by-step guide on how t...

Avatar

By Dennis Nind

June 30, 2023

How to Create Email Accounts in cPanel

Creating an email account through cPanel is a straightforward process. This guide will walk you through the steps to create a new email account.   Step 1: Log in to cPanel First, you'll need to log in to your cPanel account. This is typically done...

Avatar

By Dennis Nind

June 30, 2023

How do I block particular countries from visiting my websites?

This quick and easy tutorial will show you how to control site access based on visitors’ location. With some tweaks to the .htacess file, allowing or blocking visitors from certain countries is possible. There are a number of useful tools availabl...

Avatar

By Dennis Nind

June 30, 2023

WordPress - My site is showing a maintenance page. How do I disable it?

As part of its automatic update system, WordPress has a built-in maintenance mode that it activates whenever you update your software, themes, or plugins from the WordPress dashboard. You can see a message addressing this in the WordPress update i...

Avatar

By Dennis Nind

June 30, 2023

How do I stop / suppress cron emails from being sent or logged?

You can easily suppress the output of any cronjob by redirecting output to /dev/null. You can do this by appending >/dev/null 2>&1 to cronjob, for which you want to suppress output. 0 2 * * * /home/backup.sh >/dev/null 2>&1 The >/dev/null tells th...

Avatar

By Dennis Nind

June 30, 2023

Litespeed Cache - Presets for WordPress

Introducing LSCache Presets for WordPress: the easiest way to optimize your WordPress site using the Litespeed Cache plugin. Litespeed Cache Presets are a pre-tuned set of options, which can be used for optimizing any WordPress site using Litespee...

Avatar

By Dennis Nind

July 4, 2023

WordPress Multisite Subdomains

When using WordPress Multisites with Subdomains, you need to ensure the subdomain is added to cPanel/DirectAdmin to be used. cPanel You can do this on cPanel via: cPanel -> Domains -> Create a new domain  Here you will enter the name for the subdo...

Avatar

By Dennis Nind

June 30, 2023

Imunify360 Firewall - Understanding your Protection, and Getting Started

Imunify360 is the security solution for Linux web servers based on machine learning technology which utilizes a multi-layer approach to provide total protection against any type of malicious attacks or abnormal behaviour, including distributed bru...

Avatar

By Dennis Nind

June 30, 2023

Dedicated IP Address - How to purchase and manage your dedicated IP's

Limitations and Important Considerations Please note that Dedicated IP addresses are exclusively available to clients hosted on our UK infrastructure.  Dedicated IP addresses are only available to cPanel hosting services (Shared, Premium or Resell...

Avatar

By Dennis Nind

June 30, 2023

How do I install and enable Litespeed Cache?

LSCWP essentially has two purposes: a full-page cache for your site’s dynamically-generated pages and a site-optimization plugin. Most people who install LSCache do so for the caching functions, and the rest is just the icing on the cake. Please ...

Avatar

By Dennis Nind

June 30, 2023

How to view enable and view errors on a WordPress installation (WP_DEBUG)

When adding custom code such as PHP or JavaScript, there are times when you may need to find any possible errors in your code. When enabled, WordPress debug will log any errors detected on your site. This can be key to finding the source of an iss...

Avatar

By Dennis Nind

July 5, 2023

How to Migrate a WordPress Website using Installatron

Installatron is able to import local (same server and hosting package) or remote (different server or hosting package) application installations. For the purposes of this article, we will walk through importing both a local and remote WordPress si...

Avatar

By Dennis Nind

July 3, 2023

How do I find my error_log file to find errors for my PHP application?

The error_log files are generated within the 'path' of where the actual error is produced.  If we use WordPress as an example, and your homepage (or any other 'page' of the site), the error_log would be created in the domains public_html.  For exa...

Avatar

By Dennis Nind

July 3, 2023

How do I enable error logging in my PHP script?

Introduction You may need to troubleshoot a site's PHP script--for example, if the site appears as a blank page. A helpful way to troubleshoot these scripts is to enable error-logging in the script. Procedure Some PHP scripts that are part of an a...

Avatar

By Dennis Nind

July 3, 2023

How do I install a wildcard SSL Certificate via LetsEncrypt?

Our automatic SSL installation process (powered by AutoSSL) will automatically install Sectigo SSL certificates. Sectigo SSL certificates offer optimal coverage, completely automatically and free of charge. In addition, they also do not 'rate limi...

Avatar

By Dennis Nind

July 3, 2023

JetBackup - How to create 'Snapshot Backups'

Backups are taken of all accounts on our shared and reseller services daily. However, we do understand there are certain scenarios where you may wish to take a backup prior to making significant changes. In those cases, we would always recommend u...

Avatar

By Dennis Nind

July 3, 2023

What are 'mixed content' errors and how do I resolve them?

What are 'Mixed Content' Errors? 'Mixed Content' errors occur when a secure HTTPS webpage is trying to load resources, such as images, videos, stylesheets or scripts, over an insecure HTTP connection. This can pose a security risk as the insecure ...

Avatar

By Dennis Nind

July 3, 2023

How to change your PHP Version and PHP Settings

At Brixly, we strive to provide you with the flexibility and control you need to optimize your website's performance. One way we do this is by allowing you to change your PHP version and settings directly from your cPanel account. This guide will ...

Avatar

By Dennis Nind

July 3, 2023

Understanding and Resolving the 503 Error: Resource Limit Reached

A 503 error is a server-side response code that indicates the server is temporarily unable to handle the request. This can occur for a variety of reasons, but in the context of a web hosting environment, it often suggests that the account is hitti...

Avatar

By Dennis Nind

July 3, 2023

PHP 500 Errors and How to Resolve Them

PHP 500 errors, also known as "Internal Server Errors," can be a common occurrence when working with web applications. These errors are typically not server-related issues but are usually caused by issues within the code of the application. This g...

Avatar

By Dennis Nind

July 3, 2023

How can I parse .html or .htm files as .php?

If using CloudLinux lsapi /LiteSpeed API, use the following: AddHandler application/x-httpd-lsphp .htm .html .shtml For other PHP Handlers, you can use try the following… Create a .htaccess file and upload it to the root of your public_html direct...

Avatar

By Dennis Nind

July 3, 2023

How to create a WordPress Staging Site with Softaculous

Staging environments are crucial for website development and maintenance. They provide a safe space where you can test changes and updates without affecting your live website. This guide will walk you through how to create and manage a WordPress s...

Avatar

By Dennis Nind

July 3, 2023

Migrating a WordPress Site from Another Host Using Softaculous Remote Import

Migrating a WordPress site from a remote server to your Brixly hosting account can be a daunting task, especially if you're not familiar with the process. However, with Softaculous, a powerful tool available in your cPanel, this process can be sim...

Avatar

By Dennis Nind

July 3, 2023

How to Configure WordPress to use SMTP for Sending Emails

Sending emails from WordPress is a crucial function that powers everything from admin notifications to password resets. By default, WordPress uses the PHP mail function to send emails. However, this method is not always reliable and can result in ...

Avatar

By Dennis Nind

July 3, 2023

Forcing HTTPS:// Redirection for Your Website

There are several methods to force HTTPS:// on your website, depending on your setup and preferences. Here are three commonly used approaches: Using a WordPress Plugin (Really Simple SSL): In your WordPress Dashboard, go to the Plugins section. Cl...

Avatar

By Dennis Nind

July 3, 2023

Diagnosing a slow website using PHP X-Ray to find bottlenecks

When a website or application feels like its 'slow performing', the common assumption is that its a 'server issue', whereas in many cases the bottleneck in terms of performance can be within the application / script itself.  When a website does sl...

Avatar

By Dennis Nind

July 3, 2023

I have received an email about LVE / Resource Usage

CloudLinux improves the stability of a server by limiting each client in an isolated, secure environment called a Lightweight Virtual Environment (LVE), a kernel technology developed by CloudLinux. In shared hosting, the most common reason for dow...

Avatar

By Dennis Nind

July 3, 2023

JetBackup - How to restore your account files or databases

JetBackup5 is our powerful backup and restore tool. It allows us to take daily incremental backups of all sites stored on our servers and provides a simple and intuitive interface to restore your account data.  Let's fire up the JetBackup 5 module...

Avatar

By Dennis Nind

July 3, 2023

How to force www or non-www via your .htaccess file

Many customers request to force their site's www or non-www version to display in their visitor’s browser. For example, you can have www.example.com or example.com displayed in an address bar. While this difference won’t affect how visitors find y...

Avatar

By Dennis Nind

July 3, 2023

Speeding Up DNS Lookups Using Cloudflare or Google Public DNS Resolvers

DNS (Domain Name System) is a system that translates domain names, which are easy for humans to understand, into IP addresses, which are used by machines. When you use a DNS resolver like Cloudflare or Google Public DNS, you're changing your DNS "...

Avatar

By Dennis Nind

July 3, 2023

Policy on NextCloud Usage on Brixly Shared/Reseller Platforms

Overview At Brixly, we are committed to providing high-quality, reliable hosting services to all our customers. To ensure the best performance and stability of our shared and reseller hosting platforms, we have certain policies in place regarding ...

Avatar

By Dennis Nind

July 4, 2023

JetBackup - JetBackup UI Showing 500 Error

If you are trying to restore an account using JetBackup and encounter a 500 / Fatal error within the JetBackup interface, don't panic. This issue is commonly encountered during the restoration process and is typically temporary. Why does this happ...

Avatar

By Dennis Nind

July 12, 2023

cPanel Hosting Articles

How to Disable ModSecurity on cPanel

If you are finding that you're being stopped by ModSecurity on domains, the following guide will help you remove ModSecurity on the Domain. Firstly, Log into cPanel and search for 'ModSecurity' at the top in the search bar. From here, you'll see a...

Avatar

By Dennis Nind

June 29, 2023

Enable directory index listings using .htaccess

You can configure the webserver to display file listings for directories that do not have a directory index page. By default on brixly servers, when visitors go to a URL that requests a directory, such as  http://example.net/gallery , the web serv...

Avatar

By Dennis Nind

June 29, 2023

Outdated/Missing MySQL Extension for WordPress

If, when accessing WordPress, you see an error message similar to the following:   Your PHP installation appears to be missing the MySQL extension which is required by WordPress.   Or in site health, you see the following:   utf8mb4 requires a new...

Avatar

By Dennis Nind

June 29, 2023

Softaculous Backups - Why are they disabled?

At Brixly, we strive to provide our clients the best web hosting experience, including using reliable and efficient backup solutions. While Softaculous is a popular software auto-installer that offers a native backup functionality, we have decided...

Avatar

By Dennis Nind

June 29, 2023

How do I load Laravel from the /public directory using .htaccess?

In this article, you will learn how to make your Laravel public folder open directly when you type your domain. If you have installed Laravel on your primary domain for the account in your public_html folder (root directory for the primary domain)...

Avatar

By Dennis Nind

June 30, 2023

How much bandwidth is included with my hosting account?

Here at Brixly, we do not limit bandwidth for any websites on our shared or reseller platforms! We monitor bandwidth usage to prevent abuse; however, we do not suspend or de-activate accounts based on high bandwidth usage.  We do, however, limit a...

Avatar

By Dennis Nind

June 30, 2023

How much email storage space is permitted on the shared or reseller plans?

We don't impose any 'hard limits' on the storage of mailboxes; however, we do have 'fair usage policies' in place to prevent abuse. As such, you must review the terms outlined in our fair usage policies.  We use ultra-fast NVMe storage on our serv...

Avatar

By Dennis Nind

June 30, 2023

WordPress Manager - Script 26 Not Found

A client has reported that the following errors show when trying to install a WordPress installation via the WordPress Manager in our client area... Script '26' Not Found To resolve the issue, you can switch the cPanel account you are trying this ...

Avatar

By Dennis Nind

June 30, 2023

How do I enable Cloudflare for my websites?

Step 1: Sign up for a Cloudflare Account Open your preferred web browser and navigate to the Cloudflare website (https://www.cloudflare.com). Click on the "Sign Up" button to create a new account. Follow the registration process, providing the req...

Avatar

By Dennis Nind

June 30, 2023

How to Clone a WordPress website between cPanel accounts using WP Toolkit

Before we can clone a WordPress site we need to make sure that the site we want to clone exists in the WP Toolkit and that the destination exists. Add site to WP Toolkit Navigate to the cPanel account of the site you want to clone and head to WP T...

Avatar

By Dennis Nind

June 30, 2023

How do I update the SOA record of the DNS zones under my reseller account?

The SOA record (or the 'start of authority' record) stores information about a domain names administrative contact. The SOA record also contains some additional information, such as the duration of time that the server should wait before domain re...

Avatar

By Dennis Nind

June 30, 2023

Malware Scanner - How to scan your sites for malware

We have recently introduced the ability for you to initiate manual malware scans for any of your client's accounts directly from within cPanel.  This functionality is provided completely free of charge as part of your reseller service.  The malwar...

Avatar

By Dennis Nind

June 30, 2023

How to generate a full cPanel backup of your account

This guide will walk you through the process of generating a comprehensive backup of your website using cPanel on Brixly. Note: We take automated backups of all accounts either daily, or hourly (depending on the selected plan). These backups can b...

Avatar

By Dennis Nind

June 30, 2023

How to Create Email Accounts in cPanel

Creating an email account through cPanel is a straightforward process. This guide will walk you through the steps to create a new email account.   Step 1: Log in to cPanel First, you'll need to log in to your cPanel account. This is typically done...

Avatar

By Dennis Nind

June 30, 2023

Enable Object Caching with Redis using LSCache

Please note, that Redis is only available on our cPanel plans The first thing to do is to navigate to Redis in cPanel: Once within the Redis tool enable it for your account: Once enabled copy the Redis socket path as we will need this later! You c...

Avatar

By Dennis Nind

June 30, 2023

How do I use a 'Skeleton Directory' to set the default contents of newly added domains in cPanel?

By default, all the newly created accounts open with a 403 error. Which indicated there is no file or directory available on that account. If you want to add custom pages for all the newly created accounts, you can use the skeleton directory featu...

Avatar

By Dennis Nind

June 30, 2023

WordPress Multisite Subdomains

When using WordPress Multisites with Subdomains, you need to ensure the subdomain is added to cPanel/DirectAdmin to be used. cPanel You can do this on cPanel via: cPanel -> Domains -> Create a new domain  Here you will enter the name for the subdo...

Avatar

By Dennis Nind

June 30, 2023

Imunify360 Firewall - Understanding your Protection, and Getting Started

Imunify360 is the security solution for Linux web servers based on machine learning technology which utilizes a multi-layer approach to provide total protection against any type of malicious attacks or abnormal behaviour, including distributed bru...

Avatar

By Dennis Nind

June 30, 2023

Dedicated IP Address - How to purchase and manage your dedicated IP's

Limitations and Important Considerations Please note that Dedicated IP addresses are exclusively available to clients hosted on our UK infrastructure.  Dedicated IP addresses are only available to cPanel hosting services (Shared, Premium or Resell...

Avatar

By Dennis Nind

June 30, 2023

How do I reset the DNS zone to the 'default' for a domain?

Sometimes, the DNS records can be set incorrectly (sometimes through migration from another host, and sometimes just human error!). It is possible to entirely reset the DNS zone so that the domain has all records set back to the 'default' records ...

Avatar

By Dennis Nind

June 30, 2023

How to Migrate a WordPress Website using Installatron

Installatron is able to import local (same server and hosting package) or remote (different server or hosting package) application installations. For the purposes of this article, we will walk through importing both a local and remote WordPress si...

Avatar

By Dennis Nind

July 3, 2023

Website Preview - How do I preview my websites before updating the DNS?

Our 'Website Preview' option is currently only available for cPanel We've partnered up with the team at SkipDNS.link to bring you completely free access to their amazing tool used to preview your site hosted with us. Essentially, this allows you t...

Avatar

By Dennis Nind

July 3, 2023

How do I install a wildcard SSL Certificate via LetsEncrypt?

Our automatic SSL installation process (powered by AutoSSL) will automatically install Sectigo SSL certificates. Sectigo SSL certificates offer optimal coverage, completely automatically and free of charge. In addition, they also do not 'rate limi...

Avatar

By Dennis Nind

July 3, 2023

JetBackup - How to create 'Snapshot Backups'

Backups are taken of all accounts on our shared and reseller services daily. However, we do understand there are certain scenarios where you may wish to take a backup prior to making significant changes. In those cases, we would always recommend u...

Avatar

By Dennis Nind

July 3, 2023

What are 'mixed content' errors and how do I resolve them?

What are 'Mixed Content' Errors? 'Mixed Content' errors occur when a secure HTTPS webpage is trying to load resources, such as images, videos, stylesheets or scripts, over an insecure HTTP connection. This can pose a security risk as the insecure ...

Avatar

By Dennis Nind

July 3, 2023

How to change your PHP Version and PHP Settings

At Brixly, we strive to provide you with the flexibility and control you need to optimize your website's performance. One way we do this is by allowing you to change your PHP version and settings directly from your cPanel account. This guide will ...

Avatar

By Dennis Nind

July 3, 2023

Understanding and Resolving the 503 Error: Resource Limit Reached

A 503 error is a server-side response code that indicates the server is temporarily unable to handle the request. This can occur for a variety of reasons, but in the context of a web hosting environment, it often suggests that the account is hitti...

Avatar

By Dennis Nind

July 3, 2023

PHP 500 Errors and How to Resolve Them

PHP 500 errors, also known as "Internal Server Errors," can be a common occurrence when working with web applications. These errors are typically not server-related issues but are usually caused by issues within the code of the application. This g...

Avatar

By Dennis Nind

July 3, 2023

How to create a WordPress Staging Site with Softaculous

Staging environments are crucial for website development and maintenance. They provide a safe space where you can test changes and updates without affecting your live website. This guide will walk you through how to create and manage a WordPress s...

Avatar

By Dennis Nind

July 3, 2023

Migrating a WordPress Site from Another Host Using Softaculous Remote Import

Migrating a WordPress site from a remote server to your Brixly hosting account can be a daunting task, especially if you're not familiar with the process. However, with Softaculous, a powerful tool available in your cPanel, this process can be sim...

Avatar

By Dennis Nind

July 3, 2023

How to Configure WordPress to use SMTP for Sending Emails

Sending emails from WordPress is a crucial function that powers everything from admin notifications to password resets. By default, WordPress uses the PHP mail function to send emails. However, this method is not always reliable and can result in ...

Avatar

By Dennis Nind

July 3, 2023

Enabling MySQL Remote Connections in cPanel: A Step-by-Step Guide

For security reasons, cPanel servers disable remote MySQL connections by default. However, there may be instances where you need to enable this feature. This guide will walk you through the process of enabling remote MySQL connections using the We...

Avatar

By Dennis Nind

July 3, 2023

How to Create Custom Error Pages in cPanel

Error pages play a crucial role in informing visitors about issues when they try to access your site. Each problem has its own status code. For instance, a 404 error appears when a visitor enters a non-existent URL, and a 401 error shows up for an...

Avatar

By Dennis Nind

July 3, 2023

Installing a Free SSL Certificate via cPanel

Installing an SSL certificate in cPanel is easy! Best of all, it's free with Brixly! Important: Installing a certificate does will not force your browsers to visit the site via https:// – to do this, you would need to see our ‘How to force your si...

Avatar

By Dennis Nind

July 3, 2023

Monitoring Disk Usage with cPanel

Keeping track of your disk usage is crucial for maintaining your website's performance and ensuring you don't exceed your hosting plan's storage limit. This guide will show you how to check disk usage using cPanel. Understanding Disk Usage The Dis...

Avatar

By Dennis Nind

July 3, 2023

Managing Cron Jobs in cPanel

Overview Cron jobs are automated tasks scheduled to run at predefined times or intervals. They are typically executed by the system using a script file, and they can perform a series of simple tasks. It's important to exercise caution when schedul...

Avatar

By Dennis Nind

July 3, 2023

Forcing HTTPS:// Redirection for Your Website

There are several methods to force HTTPS:// on your website, depending on your setup and preferences. Here are three commonly used approaches: Using a WordPress Plugin (Really Simple SSL): In your WordPress Dashboard, go to the Plugins section. Cl...

Avatar

By Dennis Nind

July 3, 2023

Diagnosing a slow website using PHP X-Ray to find bottlenecks

When a website or application feels like its 'slow performing', the common assumption is that its a 'server issue', whereas in many cases the bottleneck in terms of performance can be within the application / script itself.  When a website does sl...

Avatar

By Dennis Nind

July 3, 2023

How do I convert a cPanel account to an Addon Domain?

If you’re a reseller customer and would like to convert a full-fledged cPanel account to an addon domain, please follow these steps: Important: There are no native tools that allow us to convert a full cPanel account to an Addon Domain. The work i...

Avatar

By Dennis Nind

July 3, 2023

I have received an email about LVE / Resource Usage

CloudLinux improves the stability of a server by limiting each client in an isolated, secure environment called a Lightweight Virtual Environment (LVE), a kernel technology developed by CloudLinux. In shared hosting, the most common reason for dow...

Avatar

By Dennis Nind

July 3, 2023

JetBackup - How to restore your account files or databases

JetBackup5 is our powerful backup and restore tool. It allows us to take daily incremental backups of all sites stored on our servers and provides a simple and intuitive interface to restore your account data.  Let's fire up the JetBackup 5 module...

Avatar

By Dennis Nind

July 3, 2023

Publishing DMARC Records on Your cPanel Domain

Domain-based Message Authentication, Reporting, and Conformance (DMARC) is an email authentication protocol that uses SPF (Sender Policy Framework) and DKIM (DomainKeys Identified Mail) to detect and prevent email spoofing. This guide will walk yo...

Avatar

By Dennis Nind

July 3, 2023

Getting Started with cPanel: A Comprehensive Guide

Introduction Welcome to the comprehensive guide on getting started with cPanel. This guide is designed to ensure a smooth experience for you while accessing and using cPanel. Whether you are a reseller or an individual user, this guide will help y...

Avatar

By Dennis Nind

July 5, 2023

Reseller Hosting - Getting Started with WHM: A Comprehensive Guide

Introduction WebHost Manager (WHM) is a powerful web-based control panel that allows you to manage and oversee multiple cPanel accounts from a single interface. This guide will provide you with a comprehensive understanding of WHM, including how t...

Avatar

By Dennis Nind

July 5, 2023

Setting 'date.timezone' Value through PHP Selector in cPanel

Having issues with applying the 'date.timezone' value through the PHP Selector in cPanel? Don't worry, we've got you covered. Follow the steps below to resolve this issue: Step 1: Viewing the Current 'date.timezone' Value First, you need to check ...

Avatar

By Dennis Nind

September 19, 2023

Managing Outbound SPAM with Imunify Email in cPanel

Introduction At Brixly, we prioritize the security and integrity of your email communications. To ensure that our servers are not used for sending out spam or malicious emails, we have implemented Imunify Email's outbound SPAM protection. This art...

Avatar

By Dennis Nind

September 22, 2023

Firewall Management

Cloudlinux Articles

WordPress Articles

WordPress Manager - Script 26 Not Found

A client has reported that the following errors show when trying to install a WordPress installation via the WordPress Manager in our client area... Script '26' Not Found To resolve the issue, you can switch the cPanel account you are trying this ...

Avatar

By Dennis Nind

June 30, 2023

How do I enable Cloudflare for my websites?

Step 1: Sign up for a Cloudflare Account Open your preferred web browser and navigate to the Cloudflare website (https://www.cloudflare.com). Click on the "Sign Up" button to create a new account. Follow the registration process, providing the req...

Avatar

By Dennis Nind

June 30, 2023

How to Clone a WordPress website between cPanel accounts using WP Toolkit

Before we can clone a WordPress site we need to make sure that the site we want to clone exists in the WP Toolkit and that the destination exists. Add site to WP Toolkit Navigate to the cPanel account of the site you want to clone and head to WP T...

Avatar

By Dennis Nind

June 30, 2023

How to Optimize Your WordPress Database

As your WordPress site grows, your database also expands. This growth includes previous versions of posts and pages, user accounts, and other 'transient' data. Over time, this extra data can slow down your site. Regularly cleaning your database ca...

Avatar

By Dennis Nind

June 30, 2023

How to use SVGs in WordPress

SVG (Scalable Vector Graphics) is an XML-based vector image format that offers several benefits over traditional graphics formats like JPG or PNG. SVGs are scalable, meaning they can be resized without loss in quality or pixelation. Additionally, ...

Avatar

By Dennis Nind

June 30, 2023

WordPress - My site is showing a maintenance page. How do I disable it?

As part of its automatic update system, WordPress has a built-in maintenance mode that it activates whenever you update your software, themes, or plugins from the WordPress dashboard. You can see a message addressing this in the WordPress update i...

Avatar

By Dennis Nind

June 30, 2023

Enable Object Caching with Redis using LSCache

Please note, that Redis is only available on our cPanel plans The first thing to do is to navigate to Redis in cPanel: Once within the Redis tool enable it for your account: Once enabled copy the Redis socket path as we will need this later! You c...

Avatar

By Dennis Nind

June 30, 2023

How do I install and enable Litespeed Cache?

LSCWP essentially has two purposes: a full-page cache for your site’s dynamically-generated pages and a site-optimization plugin. Most people who install LSCache do so for the caching functions, and the rest is just the icing on the cake. Please ...

Avatar

By Dennis Nind

June 30, 2023

How to view enable and view errors on a WordPress installation (WP_DEBUG)

When adding custom code such as PHP or JavaScript, there are times when you may need to find any possible errors in your code. When enabled, WordPress debug will log any errors detected on your site. This can be key to finding the source of an iss...

Avatar

By Dennis Nind

July 5, 2023

What are 'mixed content' errors and how do I resolve them?

What are 'Mixed Content' Errors? 'Mixed Content' errors occur when a secure HTTPS webpage is trying to load resources, such as images, videos, stylesheets or scripts, over an insecure HTTP connection. This can pose a security risk as the insecure ...

Avatar

By Dennis Nind

July 3, 2023

PHP 500 Errors and How to Resolve Them

PHP 500 errors, also known as "Internal Server Errors," can be a common occurrence when working with web applications. These errors are typically not server-related issues but are usually caused by issues within the code of the application. This g...

Avatar

By Dennis Nind

July 3, 2023

How to create a WordPress Staging Site with Softaculous

Staging environments are crucial for website development and maintenance. They provide a safe space where you can test changes and updates without affecting your live website. This guide will walk you through how to create and manage a WordPress s...

Avatar

By Dennis Nind

July 3, 2023

How to Configure WordPress to use SMTP for Sending Emails

Sending emails from WordPress is a crucial function that powers everything from admin notifications to password resets. By default, WordPress uses the PHP mail function to send emails. However, this method is not always reliable and can result in ...

Avatar

By Dennis Nind

July 3, 2023

Installing a WordPress Plugin via FTP

While WordPress's built-in plugin installer is convenient, some situations may require you to install a plugin manually via FTP. This could be the case for premium, large, or custom WordPress plugins. This guide will walk you through the process o...

Avatar

By Dennis Nind

July 3, 2023

Resolving the "Unable to Create Directory" Error in WordPress

In WordPress, the "Unable to create directory" error is a common issue that can occur when you're trying to upload images, update themes or plugins, or install WordPress. This error is typically caused by incorrect file permissions, an incorrect f...

Avatar

By Dennis Nind

July 3, 2023

How to Reset your WordPress Permalinks

Log in to the WordPress Dashboard. In the navigation menu click Settings, then click Permalinks. You will then be on the WordPress Permalinks Settings page. Notice what setting you have selected, options are Plain, Day and name, Month and name, Nu...

Avatar

By Dennis Nind

July 3, 2023

Resetting Your WordPress Admin Password: A Comprehensive Guide

At times, you may find yourself locked out of your WordPress admin account. Whether you've forgotten your password or need to change it for security reasons, this guide will walk you through three different methods to reset your WordPress admin pa...

Avatar

By Dennis Nind

July 3, 2023

Enhancing WordPress Performance: Disabling WP-Cron for Faster Load Times

WordPress is a powerful platform, but like any software, it requires regular maintenance to perform optimally. One such maintenance task involves cron jobs, which are scheduled tasks that WordPress uses to perform various functions. However, the d...

Avatar

By Dennis Nind

July 3, 2023

Forcing HTTPS:// Redirection for Your Website

There are several methods to force HTTPS:// on your website, depending on your setup and preferences. Here are three commonly used approaches: Using a WordPress Plugin (Really Simple SSL): In your WordPress Dashboard, go to the Plugins section. Cl...

Avatar

By Dennis Nind

July 3, 2023

How do I use Redis Object Caching on my WordPress site if I don't use LSCache?

Litespeed Cache is strongly recommended as an alternative to other caching plugins and has been benchmarked to offer far superior performance due to its native ability to work with our Litespeed Enterprise web servers. However, if you are using an...

Avatar

By Dennis Nind

July 4, 2023

Litespeed Articles

Litespeed Cache - Presets for WordPress

Introducing LSCache Presets for WordPress: the easiest way to optimize your WordPress site using the Litespeed Cache plugin. Litespeed Cache Presets are a pre-tuned set of options, which can be used for optimizing any WordPress site using Litespee...

Avatar

By Dennis Nind

July 4, 2023

How do I install and enable Litespeed Cache?

LSCWP essentially has two purposes: a full-page cache for your site’s dynamically-generated pages and a site-optimization plugin. Most people who install LSCache do so for the caching functions, and the rest is just the icing on the cake. Please ...

Avatar

By Dennis Nind

June 30, 2023

Litespeed Cache Plugin causing a Slow or Unresponsive WordPress Backend

We have received several reports regarding slow WordPress admin area / dashboard performance, which we have found is caused by the Litespeed Cache plugin. We strongly encourage using the Litespeed Cache plugin and its benefits; however, the issue ...

Avatar

By Dennis Nind

June 30, 2023

Litespeed - Prevent LSCache from Auto-Installing

We have automated processes that will enable LSCache in bulk to all WordPress installations on the server to both improve the performance to your site and help with efficiency on the server itself.  LiteSpeed Cache (LSCache) is a built-in, high-pe...

Avatar

By Dennis Nind

July 3, 2023

Litespeed - How do I disable LSCache?

LiteSpeed Cache (LSCache) is a built-in, high-performance dynamic content acceleration feature of LiteSpeed server products. LSCache accelerates dynamic content (not just PHP pages), with features very similar to those in Apache mod_cache, using a...

Avatar

By Dennis Nind

July 4, 2023

How do I check if Litespeed Cache is working on my site?

The best method to check if LiteSpeed is caching your website would be to use the following:  https://check.lscache.io/ The above page will show you clearly if your site is being cached by LSCache.  Another fairly easy way to determine if your web...

Avatar

By Dennis Nind

July 3, 2023

Execute PHP scripts with no timeout when using Litespeed

Some PHP scripts need to run for long periods of time without interruption. Examples include WordPress modules such as BackupBuddy, ImportBuddy, or any other module that relies on a WordPress built-in cron job. Whenever a PHP application rebuilds ...

Avatar

By Dennis Nind

July 4, 2023

How do I use Redis Object Caching on my WordPress site if I don't use LSCache?

Litespeed Cache is strongly recommended as an alternative to other caching plugins and has been benchmarked to offer far superior performance due to its native ability to work with our Litespeed Enterprise web servers. However, if you are using an...

Avatar

By Dennis Nind

July 4, 2023

Litespeed - Comparing QUIC.cloud and Cloudflare

As part of our ongoing effort to provide you with the latest in web hosting, here we’ll break down the differences and similarities between QUIC.cloud and Cloudflare, two leading solutions integrated with LiteSpeed. Overview LiteSpeed Integration:...

Avatar

By Dennis Nind

August 29, 2023

Backup Articles

Softaculous

SiteBuilder

Installatron