JetBackup5 is our powerful backup and restore tool. It allows us to take daily incremental backups of all sites stored on our servers and provides a simple and intuitive interface to restore your account data. 

  1. Let's fire up the JetBackup 5 module from within cPanel
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  2. Head over to the Restore & Download menu.

    On the left-hand navigation menu click the highlighted icon. Wait a few seconds and you will be presented with the available backups of your account. 
    Use the drop-down menu to select the backup you would like to restore from!

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    If you would like to customise the Restore then follow the next point.

  3. Customize the restore ( Optional )

    Click "Show Advanced Settings". Wait a few seconds and a table will be presented to you. From here you can choose specifically what you would like to restore. You are able to restore the following options:

    Panel Config - Your cPanel Settings and Preferences
    Home Directory - All of your files and folders ( you can choose specific files )
    Cron Jobs - The Crons set up to run automatically. Often used by WordPress.
    DB - Your Databases 
    DB Users - The users configured to interact with your Databases. If you restore a database you will also need to restore these.
    Zones - Your DNS settings ( if utilised by our nameservers )
    Certificates - Your SSL Certificates ( HTTPS )
    Emails - All of your Email Accounts!
    FTP - Your FTP users.

  4. The final step

Your confirmation screen. Confirm the items you want to restore and click "Restore Selected Items"

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If you require any assistance in restoring your account or files. Feel free to raise a Support Ticket from the Client Area.