At Brixly, we strive to provide our clients the best web hosting experience, including using reliable and efficient backup solutions. While Softaculous is a popular software auto-installer that offers a native backup functionality, we have decided not to provide this feature for various reasons. In this knowledge base article, we will explain our decision and discuss the alternative backup solution we offer.


Reasons for Disabling Softaculous Backup Functionality

  1. Non-incremental backups: Softaculous creates full backups each time it runs a backup process. This means every backup includes all files and databases, even if only a small portion has changed since the previous backup. This approach leads to increased storage consumption and resource overhead.
  2. Excessive storage consumption: Softaculous backups are non-incremental and consume a considerable amount of storage space within the hosting accounts. This excessive use of storage can result in a breach of our fair usage policies, which are in place to ensure all clients enjoy a fair share of resources.
  3. High resource overhead: Generating non-incremental backups requires significant RAM and CPU resources, affecting overall server performance. As Softaculous creates full backups, the process can strain the server and potentially impact other clients hosted on the same server.

  4. Lack of control over schedules and timeframes: With Softaculous backups, we have limited control over the scheduling and timing of backup processes. This can lead to backups being created at inconvenient times, causing additional load on the server during peak hours.

Introducing JetBackup: Our Preferred Backup Solution

To provide our clients with a reliable and efficient backup solution, we offer JetBackup as part of our hosting services. JetBackup includes free daily backups and comes with several advantages over the Softaculous backup functionality:

  1. Incremental backups: JetBackup creates incremental backups, which means only the changes made since the last backup are stored. This approach significantly reduces storage consumption and resource overhead.

  2. Efficient resource usage: JetBackup is designed to minimize the impact on server resources, ensuring that RAM and CPU usage remain within acceptable limits during the backup process.

  3. Customizable scheduling: JetBackup allows us to schedule backups during off-peak hours, reducing the load on the server and ensuring optimal performance for all clients.

  4. Easy restoration: JetBackup offers an easy-to-use interface that enables clients to quickly restore their data from backups with just a few clicks.

At Brixly, we prioritize the needs of our clients, and our decision to disable Softaculous backup functionality is based on our commitment to providing the best possible hosting experience. By offering JetBackup as an alternative, we ensure our clients enjoy a reliable, efficient, and easy-to-use backup solution that minimizes the impact on server resources and storage consumption. If you have any questions or need assistance with JetBackup, please don't hesitate to contact our support team.