Billing and Payments

I am unable to pay my bill in time. Are you able to provide an extension?

All services are raised with a respective due date, which  must  be considered as the final date for payment in all circumstances.  We do reserve the right to immediate suspension, or alternatively full termination/account closure following the du...

Domain Reseller - No payment method selected - Fix

The error message being reported is based on the following in the documentation... The link to the full documentation can be found here... https://support.brixly.uk/en/knowledgebase/article/how-do-i-sell-domain-names-through-whmcs To set a default...

How do I pay for my service with Direct Debit?

It is possible to pay for your services and domains via Direct Debit, however, there are a number of things that differ through this payment process, compared to standard processing gateways such as credit/debit cards.  If you wish to pay via Dire...

How do I cancel my automatic / recurring PayPal payment?

Here’s how: Log in to your PayPal account. Click Settings near the top of the page. Click Payments. Click Manage pre-approved payments. Click Cancel or Cancel automatic billing and follow the instructions.

How do I set a default payment method for my future invoices?

When making payment of your invoices, it can become confusing if you have multiple payment methods set up for different services. Each service you purchase from us will have a set payment method, selected when you first purchase. If you have a par...

How do I have invoices sent to a separate email address?

If you would like to have invoices or payment receipts sent to a separate email address (for example, your accountants, or your accountancy software), you are able to do so from the following screen... https://client.brixly.uk/account/contacts Onc...

Dedicated IP Address - How to purchase and manage your dedicated IP's

Limitations and Important Considerations Please note that Dedicated IP addresses are exclusively available to clients hosted on our UK infrastructure.  Dedicated IP addresses are only available to cPanel hosting services (Shared, Premium or Resell...

Understanding PayPal Subscriptions and PayPal Payments at Brixly

Introduction At Brixly, we aim to provide a clear and transparent billing process for our clients. This article is designed to explain how payments via PayPal are handled for our services and the differences compared to Credit/Debit card payments....